Right of cancellation
The EU customer
(private person only) can cancel the order within 14 days from the
day following delivery.
The customer must cancel in writing at one of the following addresses: Kasastore Ltd - 26 Needlepin Way - Buckingham MK18 7RB (UK), e-mail: customer-service@kasastore.com
The customer can examine the goods as he would do when
purchasing in a shop.
A deduction can be made if the value of the goods has been reduced
as a result of you handling the goods more than was
necessary.
The customer has statutory duty to take care of the goods.
Damage or distress caused or allowed by the customer to the product may void the right to return the product.
Cancelled orders where the goods are returned damaged, used,
worn, scratched, modified or missing any of the supplied equipment,
will not be refunded.
The damaged products will be available for the collection by the
customer, that must take place within 7 days.
After this deadline they will be scrapped.
The customer is responsible for the cost of sending back the goods.
Returns address : Kasastore Ltd - Via Prasecco 34B - 33170 Pordenone (PN) Italy
The goods must be returned within 14 days from the cancel in writing
If you cancel this contract, you will be refunded all payments
you have made on our behalf, including delivery costs (including
additional costs), without undue delay and in any event no later
than 30 days from the day when we are informed of your
decision to terminate this contract. These refunds will be made
using the same means of payment as you used for the initial
transaction, unless you have expressly agreed otherwise; in any
case, you will not incur any fees as a result of such
reimbursement. The redemption may be suspended until
receipt of the goods.
Christmas Closure 2020
The Team @ Kasastore