Right of cancellation
The EU customer
(private person only) can cancel the order within 14 days from the
day following delivery.
The customer must cancel in writing at the following address e-mail: customer-service@kasastore.com
The customer can examine the goods as he would do when
purchasing in a shop.
A deduction can be made if the value of the goods has been reduced
as a result of you handling the goods more than was
necessary.
The customer has statutory duty to take care of the goods.
Damage or distress caused or allowed by the customer to the product may void the right to return the product.
Cancelled orders where the goods are returned damaged, used,
worn, scratched, modified or missing any of the supplied equipment,
will not be refunded.
The damaged products will be available for the collection by the
customer, that must take place within 7 days.
After this deadline they will be scrapped.
The customer is responsible for the cost of sending back the goods.
Returns address is indicated in the transport document/invoice.
The goods must be returned within 14 days from the cancel in writing.
If you cancel this contract, you will be refunded all payments
you have made on our behalf, including standard delivery costs
(cheapest available), without undue delay and in any event no later
than 30 days from the day when we are informed of your decision to
terminate this contract.
These refunds will be made using the same means of payment as you
used for the initial transaction.
The redemption may be suspended until receipt of the
goods.
